How do I sign up for Durango points?
Register online at Durangoboot.com
Why join the Durango loyalty program?
Membership is FREE!
Earn 1 point for every $1 spent
Receive member exclusive offers
Earn $10 cash back during your birthday month (have 90 days to spend)
Where can I use the loyalty points?
Online at Durangoboot.com
How does the loyalty program work?
Earn Points upon purchase. Every 300 points you save, you get $15 off your purchase.
I do not know my loyalty number, what do I do?
Login to your account to view your Loyalty # and Pin
Is there a cost?
No it’s FREE!
Can I cancel my membership?
Yes, call customer service at 1-866-442-4908
If I forgot to use my account but had a reward available, is there a way to redeem those points?
Yes, call customer service at 1-866-442-4908
Do I have to buy something to sign up for the loyalty program?
No Sign up is free!
Do I get points for the Final cost of the transaction?
No, taxes and shipping fees are excluded.
What are the benefits?
1 point earned for every dollar spent.
$15 off every 300 points
Opportunities to earn bonus points
Exclusive, mailers, emails, coupons & invites
Will my membership need renewal?
No, it never expires.
How soon after a purchase will I be able to view my points?
Points appear once the items have been shipped.
Can other offers be combined with the loyalty points?
Yes.
For how long are my points valid?
Points never expire.
Will I get birthday or special Holiday offers?
Yes. We will email you the specific offers during these events.
Will my information be given out?
Since points don’t expire, do I have to do anything to make sure I stay in the system if I don’t buy on a regular basis?
No. You are not required to do anything to stay in our system.
Is this a credit card?
No, this is a free rewards program.
Can someone else use my loyalty card?
No
How do I see how many points I have?
To check your points balance, login to your account and click the Edit link Durango Dollars Program.
I purchased an item with my reward points, but now I need to return it. Will I get refunded for the whole amount?
Your points will be deducted and reapplied in the form of cash.
Can I transfer my points to another person?
No, Durango Dollars are not transferable
When using points, does it count to acquiring new points?
No, the reward amount does not get rewarded. You will be eligible to receive points on the subtotal of your purchase.
I just made a large purchase before the unveiling of this loyalty program. Can I somehow redeem that transaction for points?
If the purchase was made 14 days prior to the loyalty program starting then call customer service at 1-866-442-4908
If I forgot to use my account but had one, is there any way to redeem those points?
Yes, call customer service at: 1-866-442-4908