Durango® and it's parent company, Rocky Brands Inc., ("Durango®") has an ongoing commitment to achieving the highest levels of satisfaction for all aspects of its consumers' online experiences. As part of these efforts, Durango® is dedicated to offering a quality online experience at its websites, including durangoboots.com, to customers with disabilities that is full and equal to that provided to those without disabilities.
To assist in achieving the aforementioned accessibility goals with respect to the Website, Durango® has committed to the Website being designed, developed, and operated in substantial conformance with generally-recognized and accepted guidelines and/or standards for website accessibility (the "Standards"). While these Standards may change and/or evolve over time, they are currently the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 at Levels AA and AAA ("WCAG 2.0").
Our website is periodically monitored and tested by both internal and third-party accessibility specialists. These experts help us identify usability issues and provide solutions to further improve the accessibility of our site. Further, Durango® provides training to necessary individuals within the organization on an ongoing basis regarding accessible website design and maintenance. Furthermore, our Website will continue to be assessed on a recurring basis from both an engineering and user-experience basis, including the use of assistive technology (such as screen readers and screen magnifiers), and the involvement of users with disabilities who use such assistive technologies.
Accessibility Assistance. If you have difficulty using or accessing any element of this website or on any Durango® mobile app or tool, please feel free to call us at 1-866-442-4908 or email us at email@example.com and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).
Goal of being better for All. Durango® desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of Durango®’s website a successful and enjoyable experience.
Actions. We are taking a variety of steps and devoting resources to further enhance the accessibility of our website.
Ongoing Effort. Although we are proud of the efforts that we have completed and that are in-progress, we at Durango® view accessibility as an ongoing effort.
Feedback. Please contact us if you have any feedback or suggestions as to how we could improve the accessibility of this website. If you do encounter an accessibility issue, please be sure to specify the Web page/URL in your email, and we will make all reasonable efforts to address your concerns.
NOTE: This form is intended for website accessibility concerns only. If you wish to contact us regarding a product or order, please visit our Contact page.